SMART UNIFIED COMMUNICATIONS
In today’s working environment, employees are spread across different locations.
In UC is a unified communications application providing Video conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 112 to 128 users.
Utilizing WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration working seamlessly within your IT environment.
Users are able to quickly set-up audio and video connections between two or more PCs or devices from anywhere with an internet and VPN or LAN connection. As well as video and audio conferencing functionality, PC users can work collectively with screen share and shared documents. It’s also ideal for live software demos and presentation slideshows.
BUSINESS BENEFITS
- Increase your productivity levels: Time-saving features for all your work force
- Web video conference: Enabling travel saving, mobility, home working & mulit-site organisations
- Screen sharing: Provides collaboration on documents with multiple users
- Lower costs: Single initial cost, no recurring monthly subscriptions
- Easy to use: Minimal / no training required
- Always on 24/7: Browser-based; remote access
- Easy contact management: Contacts are auto-populated from email application enabling multi-cast messaging and more
- Presence: Provides a ‘bird’s eye view’ of your team’s availability making users become more reachable
InGuard is an effective, low cost solution to help protect a business against the rise of toll fraud attacks.
Toll Fraud is a fraudulent attempt by a hacker to gain unlawful remote access to a phone system. Attacks are often highly organized from an automated server and once accessed, fraudulent calls are connected and over a period of time, can run up call charges of potentially thousands.
SMART MOBILITY OPTIONS
Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are. The system ensures your team stay connected, but without the escalating business mobile costs.
AWAY FROM THE OFFICE
Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Individual and business benefits include the cost and time savings of travel and even the associated costs of workspace. IP Desktop terminals provide access to system features from the home, e.g. company directory, call transfer and more.
ON THE ROAD
Use your existing Smartphone as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number. The Smartphone SIP App simply connects to the SL2100 via Wi-Fi or across the Mobile Data Network (3G/4G). If the smartphone is not connected due to lack of Network, the SL2100 can provide roaming by routing calls to your GSM number.
CONTACT US TODAY
VOICE LOGGER SYSTEM
- Keeping Professionalism & Good Company Standards
- Keeping Happy Customers
The Voice Logger for Analog Lines is a multi-line voice recording device that can be used to record telephone conversations occurring on analog trunks and extensions. Call recording helps in improving customer service by enabling your managerial staff and supervisors to review actual telephone conversations, allowing you to address customer issues quickly and fairly.
Mindful of the fact that conversations are recorded and can be reviewed at any time, employees tend to be polite and courteous on phone and follow company policies and procedures when dealing with customers and prospective clients.
Voice logs can also be used to implement personnel performance reviews, perform self-appraisal and train customer support staff to handle calls in difficult situations. The presence of voice logs also ensures that records are maintained for resolving customer grievances and disputes. Connected in parallel to an analog trunk or extension, The Voice Logger logs complete call details including Caller ID, call duration, time of call and the audio of the telephone conversation.
CONTACT US TODAY
VIDEO CONFERENCE
Considering of having a Video Conferencing Set?
Here are some of the benefits:
- Better Flexibility
- Saves time and money when meeting overseas partners
- Better effective communication
- Improve productivity
- Higher efficiency
- Options of working remotely – outside office
- Conduct online interview and distance learning
Call us for a non-obligation enquiry to find out which is the best system to fit your office requirements.
CONTACT US TODAY
SMART HOSPITALITY
Cost-effective solution for hotels providing easier bookings, billings & administration
NEC’S INHOTEL COMBINES A COMPLETE AND COMPREHENSIVE PROPERTY MANAGEMENT SYSTEM TOGETHER WITH TIGHTLY INTEGRATED TELEPHONE SYSTEM FUNCTIONALITY.
Ideal for hotels of up to 120 rooms, this easy to use platform is designed to increase your staffs’ productivity, enhance guest experience and significantly lower your running costs.
7 REASONS WHY YOU SHOULD BE USING NEC’S INHOTEL
1. Transform your customer service levels
- Faster check-ins, checkouts
- Quicker amends to room bookings
- Enables sharper responses to guest requests
2. Transform your productivity levels
- Numerous everyday time-saving features
- Works with your communications for maximum integration (e.g. wake up calls)
- DECT mobility reduces your staff’s ‘corridor miles’
3. Lower cost of ownership
- Single initial cost – no recurring monthly subscription costs
- No middleware required
- Multiple concurrent users – no extra charge per user
- On-board application – no extra PC server hardware or maintenance (leverage your existing hardware and even saves energy!)
4. Easy to use
- Easy interface – minimal / no training required
- More fl exibility with your team
- Deal with staff turnover more easily
5. Always on 24/7 access
- Browser-based
- Can be accessed remotely from anywhere
- B.Y.O.D.
6. Easy, flexible & faster billing
- Includes room rates, variable VAT, call costs, mini bar, spa, restaurant, even breakages
- Any fee can easily be added
- PDF invoice generated
7. Complete hotel room management
- Real-time status dashboard at your fi ngertips
- Easy to set wake-up calls & unanswered follow-ups
- Automated call billing & voicemail as soon as a guest checks in
